21.11.2017 – ServiceNow Standard Admin Training – Nyon, Switzerland
We are happy to inform you that our next ServiceNow Admin Training session will take place in our offices in Nyon, November 21 to 23, 2017 (no remote participation possible). This course is designed...
View ArticleThe cloud and the CIO – The Cloud is still out of control
Originally published in Data Economy on 20 Nov, 2016 Fruition Partners’ Grant Macdonald outlines some of the issues that CIOs are faced with due to the continued proliferation of cloud and why now is...
View ArticleCoalesce by sys_id!
creBack to transform maps in #Servicenow! Ever thought what would happen if you coalesce by sys_id? Well, it is not so interesting for matched records as it would simply update it, but what would...
View Article20.03.2017 – ServiceNow Standard Admin Training – Paris, France
We are happy to inform you that our next ServiceNow Admin Training session will take place in our office in Paris, March 20 – 22, 2017 (no remote participation possible). This course is designed for...
View Article23.02.2017 – ServiceNow Advanced Admin Training – Paris, France
We are happy to inform you that our next ServiceNow Admin Training session will take place on February 23 and 24, in our office in Paris (no remote participation possible). The course teaches attendees...
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SUPPRESSING ONDISPLAY BUSINESS RULES IN POPUPS
Quite often we use onDisplay Business Rules to alert users from server side with some important information. This works pretty well but those info messages may be displayed multiple times. The reason...
View Article23.01.2017 – ServiceNow Standard Admin Training – Paris, France
We are happy to inform you that our next ServiceNow Admin Training session will take place in our office in Paris, January 23 – 25, 2017 (no remote participation possible). This course is designed for...
View ArticleSelect attachments from the underlying task record and send them via the...
This tip comes handy especially if you are working with attachments all the time and communicate with other people outside the company on a regular basis. Uploading attachments manually in ServiceNow...
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ServiceNow Istanbul: The 10 features we’re most excited about
Long awaited, ServiceNow released the latest installment “Istanbul” on January 10, 2017. This release is as exciting as its namesake city, Istanbul. Istanbul, Turkey has a deep history of integrating...
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The Ultimate CMDB Guide for ServiceNow
Building a CMDB is like building a house. Let’s agree that every house has a door, windows, at least a floor with a few rooms and a roof. Then you may want to add a fireplace, a second floor or a...
View Article25.04.2017 – ServiceNow Scripting Training – Nyon, Switzerland
We are happy to inform you that our next ServiceNow Scripting Training will take place from April 25 to 27, 2017 in our office in Nyon (no remote participation possible). Attend Scripting in ServiceNow...
View ArticleTop 5 reasons why your company needs Managed Services
Too often, organizations think of their service management software investment like a slow cooker recipe – simply turn it on and just wait for the inevitable positive results. This may work for some...
View ArticleCSC Closes the Gap Between Security and IT Operations with ISecOps
TYSONS, Va., Feb. 21, 2017 – CSC (NYSE: CSC), a global leader in next-generation IT services and solutions, today announced an offering that integrates its security operations, threat intelligence,...
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How to (literally) enlighten ServiceNow Connect
ServiceNow is a powerful platform for the entire company and can be used in many different and innovative ways. It is a always a pleasure to see our customers developing new ideas for the use of...
View ArticleTop 10 things you should know before implementing ServiceNow
1) A tool without process doesn’t get you far Sound and mature(ing) IT Service Management (ITSM) processes are essential for any IT organization and the ServiceNow platform can help with the...
View Article4 Myths about Service Management you should stop believing
With Service Management being the hot topic nowadays there are also many myths swirling around. We have collected the most frequent ones and debunked them for you. 1. Service Management is only...
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Add a new menu item in ServiceNow’s header profile dropdown
One of the strengths of ServiceNow is its flexibility and the customization capability it offers. In this Tips & Tricks article you will learn one of the many ways ServiceNow can be adapted to your...
View ArticleServiceNow awarded us Top EMEA Reseller 2016 and we couldn’t be prouder
We’re very excited to announce that Fruition Partners, a CSC company has been recognized twice in one night by ServiceNow as the top EMEA reseller in 2016. The honor was presented at ServiceNow’s...
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5 people resources you need to make your ServiceNow project a success
ServiceNow implementation is not just about the technology. Instead it requires suitable people resources – with the right knowledge, skills, and experience – across people change,process improvement,...
View Article03.04.2017 – ServiceNow Standard Admin Training – Nyon, Switzerland
We are happy to inform you that our next ServiceNow Admin Training session will take place in our office in Nyon, April 03-05, 2017 (no remote participation possible). This course is designed for...
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