Next Generation IT Service Management on 23 April 2013 at the InterCityHotel Frankfurt is addressing pioneering developments of IT service management; New demands made by the end-user departments and new challenges encountered by IT departments due to technological developments. As, for example, developments around the use of mobile devices in the enterprise (consumerization, BYOD), Cloud Sourcing and Retained IT, DevOps and Social Media for IT Service Management.
For more Information / Registration (N.B. Event language is German)