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3 steps to consider when translating a ServiceNow instance in another language
Who doesn’t know the situation: You want to translate the ServiceNow instance in another language. There are the OOTB translations after you activate a language plugin, but typically they are never...
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Why and when a ServiceNow platform audit makes sense
Organizations that have been running the ServiceNow platform for a while know how to use it. They have a clear purpose for the use of the platform as they had previously defined its goal, considered...
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Facilities Management – That’s new with ServiceNow Helsinki
ServiceNow Helsinki brings fantastic new features and enhancements. In today’s blogpost we have a specific look at some of these new features and enhancements within Facilities Management. 1....
View ArticleCSC Announces Aspediens Acquisition, Adding European Leader to Global...
Move Accelerates CSC’s Global Growth Plan in Enterprise Digital Solutions, Bolsters Company’s Acquisitions of Fruition Partners and UXC TYSONS, Va., May 23, 2016–CSC (NYSE: CSC), a global leader in...
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Top 10 Critical Success Factors for ServiceNow Projects
Starting or pursuing a ServiceNow journey proves always challenging. It’s important to appreciate that the implementation of ServiceNow is not just a technology project. Nor is it just a process...
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Win the Identity & Access Management (IAM) challenge with the cloud
It’s no breaking news to say that IT organizations are facing their generous daily dose of challenges: While being (or asked to be) at the forefront of innovation they have as well to ensure daily...
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How to train your employees on the ServiceNow platform – 6 helpful tips
You have started the road to Service Management and have already taken the first miles by implementing ServiceNow. All is set up, processes are defined and your people want to start to work with the...
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Interested in SSO for your Hybrid IT Environment? Attend Okta’s Live Webinar
More and more companies are deploying SaaS applications every day. But it’s not all about the cloud. There’s still value in your on-prem applications as well. You need an identity management solution...
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3 steps to consider when translating a ServiceNow instance in another language
Who doesn’t know the situation: You want to translate the ServiceNow instance in another language. There are the OOTB translations after you activate a language plugin, but typically they are never...
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Why and when a ServiceNow platform audit makes sense
Organizations that have been running the ServiceNow platform for a while know how to use it. They have a clear purpose for the use of the platform as they had previously defined its goal, considered...
View ArticleCSC Finalizes Acquisition of Aspediens to Expand its Position as a Top...
Addition of Swiss-based innovator extends CSC’s leadership position in the fast-growing enterprise software-as- a-service (SaaS) market. TYSONS, Va., July 5, 2016—CSC (NYSE: CSC), a global leader in...
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Use Knowledge V3 Category Lookup on other tables
In your Geneva instance you might want to create a New Table (Knowledge Approvers) with the fields Knowledge Base (Ref: kb_knowledge_base) and Category (Ref: kb_category). When choosing a new Category,...
View ArticleServiceNow Integrations: How employees get a user friendly access to Dell...
Service Transformation is the hot topic these days. People expect and deserve Service Excellence, and companies not only have to offer good but excellent services in order to stay successful. Using the...
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CIO Survey Reveals ITSM Maturity in the Cloud Improves by 33%, but Still a...
IT departments inviting service ‘blame game’ while significant financial waste increases from lack of cloud procurement oversight London, 24 July 2016: Despite a gradual improvement in applying mature...
View ArticleCSC Leads Winner’s Circle in HfS As-a-Service Blueprint Report
Company Credited with Deepest ServiceNow Domain Experience, Execution and Innovation TYSONS, Va., July 28, 2016 – CSC (NYSE: CSC), a global leader in next-generation IT services and solutions, today...
View ArticleAspediens (pre-acquisition) awarded High Performer grade in HfS As-a-Service...
Analyst firm, HfS Research has positioned Aspediens (pre-acquisition) as a High Performer in its ServiceNow Services 2016 Blueprint report. The report was authored by HfS Research Managing Director,...
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CIO survey 2016 webinar – How CIOs can bring the cloud under control
August 30, 2016 4:00 – 4:30 pm CEST Free webinar ——– In 2016, Fruition Partners repeated and extended last year’s research into CIOs use of cloud computing. In 2015 we identified that CIOs had a range...
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Some notifications are not correctly sent to end users
It is not unusual that you have to deal with the following issue: An end users tells you that he did not get a notification he normally should have received. When this happens you should first run the...
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NowForums 2016 Paris & Frankfurt
EXPERIENCE THE SERVICE REVOLUTION NowForum is where professionals from every corner of the enterprise gather to learn about the power of a future fueled by service. This complimentary one‑day event is...
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8 new PPM features in ServiceNow Helsinki you shouldn’t miss
Following the ServiceNow Geneva release, we shared the Project Portfolio Management highlights of that version. Now that Helsinki release is out, it’s time to have a look at the PPM features THIS new...
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